Solutions/Vets & Pet Shops

Vet clinics, animal hospitals, and pet shops

Pet records, booking, reminders, and an online pet shop in one system.

Audience

Vet practice owners, animal hospital operators, pet shop and pet-retail owners

Track it live

Every build stage, live in your Portal.

Pricing

Custom-quoted after a free scoping call.

You probably recognise

Sound familiar?

01Vaccination reminders go out by hand, when somebody remembers, in a spreadsheet.
02Pet records live across paper folders, the practice software, and the vet's memory.
03Boarding bookings collide with grooming and surgery in a single shared diary.
04Owners email photos of skin issues and nobody can find them when the appointment starts.
05Refill requests pile up as voicemails while clients wait days for callbacks.
06Recheck and lab callbacks get scribbled on sticky notes and forgotten.
07Front desk juggles ringing phones and walk-ins, so bookings get missed.
08Clients vanish for eighteen months and nobody notices until they're gone.
09Regular food and litter spend quietly drifts to online pet shops you can't match on price.
10The shop has no website, so a customer who wants delivery orders from a chain instead.
11Popular food and supplies run out between deliveries because stock isn't tracked.

What I build

What I build for Vets & Pet Shops.

Pet record per animal

Every vaccination, weight reading, prescription, and lab result tied to the pet, not the owner. When the dog comes back in 18 months, the new vet on shift sees the full history in two clicks.

Online booking by service and doctor

Owner picks the service (consult, vaccination, dental, grooming, boarding) and the doctor if they have a preference. The schedule respects surgery blocks, lunch, and the kennel capacity.

Vaccination + wellness reminders

Automated SMS and email when a vaccination is due, when annual checkups come around, when a flea and tick refill is overdue. Lifts compliance and recurring revenue without a single phone call.

Boarding management

Kennel calendar with capacity per size category, feeding and medication notes per stay, drop-off and pickup windows. Replaces the whiteboard at the back office.

Owner portal with photo intake

Owner uploads photos of the issue (skin, eye, limp) before the appointment. Vet reviews on the morning prep. Saves five minutes at the start of every consult and cuts back-and-forth emails.

Wellness plans and subscriptions

A monthly plan that bundles checkups, vaccinations, and parasite cover, paid on a card. One-off visits become recurring revenue and a real reason for the owner to stay with your clinic.

Medication and pet-food refills

Owners reorder repeat medication and prescription diet food for pickup or delivery in one tap. The recurring spend that quietly drifts to online pet shops stays with you.

Triage and advice messaging

An owner sends a quick question with a photo. A nurse triages whether it is wait-and-see, a booking, or an emergency. Worried owners get an answer and the phone line stays clear.

Online pet shop

Food, treats, toys, and accessories sold from the same site as your bookings, with pickup or local delivery. The recurring food spend that drifts to online chains stays with you.

Food and litter subscriptions

Customers set a recurring delivery of the same food or litter, paid on a card. Predictable monthly revenue and a standing reason never to shop the chains.

Loyalty across clinic and shop

Points that span vet visits, grooming, and shop purchases. A boarding client becomes a food customer, and a shop regular finally books the overdue checkup.

What changes

What changes.

Vaccination compliance rate climbs 15–25% in the first year.

Boarding utilisation rises because the calendar is finally accurate.

First-consult time shorter, so the day fits more pets without the team running late.

Owners stay loyal because the clinic remembers their pet without being reminded.

Wellness plans turn one-off visits into monthly revenue you can count on.

Repeat meds and prescription food get reordered without a call, instead of drifting to online shops.

Food and supply spend that leaked to online chains comes back through your own shop.

Subscriptions turn one-off food sales into predictable monthly revenue.

Let's scope it.

Once we sign, every stage and the finished product live in your private Portal, with the agreement and the full product spec (features, screens) always on hand. Custom-quoted after a free scoping call.

Scope a build

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