01Online booking with real-time slots
Patients book the exact 15-minute slot from their phone. The site only shows openings the practice management system actually has free, so double-bookings stop.
02Digital intake forms
Pre-visit forms collect history, insurance, and consent before the patient walks in. The data lands in the practice management system, not a folder of PDFs.
03SMS + email reminders
Confirmation when booked, reminder 48 hours before, last call 2 hours before. Patients can reply to reschedule. No-show rate typically drops 30–50%.
04Patient portal
Login to see past visits, prescriptions, lab results, and invoices. Reduces phone volume and gives patients a paper trail without your team building one.
05Insurance pre-verification
Where the regional insurer offers an API, I wire the eligibility check at booking time. The patient knows the price, you know the coverage, the receptionist does not.
06Recall and recare automation
The system tracks when each patient is due (annual checkup, six-month cleaning, follow-up) and sends the invitation on its own. A quiet recurring-revenue line that needs nobody on the phone.
07Cancellation waitlist
Patients opt into a waitlist for a fully booked week. The moment a slot frees up, the system offers it to the next person by text. Last-minute gaps fill themselves instead of sitting empty.
08Review and reputation prompts
A few hours after a good visit, the patient gets a one-tap request to leave a Google review. Satisfied patients turn into visible ratings instead of staying silent.
