01Refill management with one-tap reorder
Patient sees their active prescriptions, hits reorder, picks pickup or delivery. The script lands in your dispensary queue with the patient ID and last-fill date already attached.
02Prescription tracking with SMS
Status moves from received, to in dispensing, to ready. Patient gets a message at each step. The phone calls asking 'is it ready' stop almost overnight.
03Delivery scheduling and driver app
Patient picks a 2-hour window, your driver gets a sorted route on their phone with proof-of-delivery photo and signature. Cold-chain items are flagged so they ride in the right bag.
04Pharmacist consultation booking
Patient books a 15-minute video or in-store consult for a new prescription, vaccination, or BP check. The pharmacist sees the patient's medication list before the call starts.
05Adherence reminders
Optional opt-in nudge for chronic patients when their next refill is due, three days before they run out. Lifts repeat-fill rate measurably and is the kind of service the supermarket pharmacy does not offer.
06Over-the-counter online shop
Supplements, skincare, baby care, and seasonal lines sell from the same site as refills. The shelf stays open after the doors close, when the supermarket is otherwise the only option.
07Family and dependent profiles
One carer manages prescriptions for children and elderly parents under a single account. The reminders, refills, and delivery run for the whole household, not one person at a time.
08Digital prescription intake
Patients photograph a paper script or forward an e-prescription before they leave home. The dispensary starts preparing it while they are still on the way, so it is ready when they arrive.
