Solutions/Hotels & Hospitality

Boutique hotels, B&Bs, vacation rentals

Direct bookings, channel sync, and on-property requests that keep guests off the phone.

Audience

Independent hoteliers, B&B owners, vacation-rental operators

Track it live

Every build stage, live in your Portal.

Pricing

Custom-quoted after a free scoping call.

You probably recognise

Sound familiar?

01Booking.com and Airbnb take 15–18% of every reservation and own the guest relationship.
02Direct bookings are a Wix page that does not sync with the channel manager, so double-bookings happen.
03Guests text the front desk for towels at midnight and nobody sees it.
04Reviews drop when small property issues compound across a stay because nothing is logged.
05A guest who booked on an OTA is just a masked email you can't market to.
06A two-night gap sits empty between bookings because nobody adjusts the rate.
07The late checkout and 3pm arrival collide and housekeeping resets in a panic.
08The same questions about wifi, parking, and check-in eat the morning every day.

What I build

What I build for Hotels & Hospitality.

Direct booking engine on your domain

Real-time availability, room comparison, photos, reviews, and Stripe checkout. Lower commission than the OTAs and the guest is yours from the moment they book.

Channel manager sync

Two-way sync with Booking.com, Airbnb, Expedia, and Vrbo so a booking on any channel updates availability everywhere within 60 seconds. Double-bookings stop.

Pre-arrival and in-stay guest messaging

Booking confirmation, pre-arrival check-in form, on-property welcome, mid-stay touchpoint, post-stay review nudge. All on the channel the guest prefers (SMS, WhatsApp, email).

On-property requests on the guest's phone

Guest scans a QR in the room to request towels, a late checkout, breakfast at 9, a taxi at 11. Routed to the right team member with a status the guest can see.

Operations dashboard

Tonight's arrivals, departures, open requests, low-stock items, and the next 14 days of occupancy. Replaces the clipboard at the front desk.

Digital check-in and contactless arrival

The guest completes registration and ID upload before they arrive and gets a door code or mobile key. The late-afternoon arrival wave no longer means a queue at the desk.

Upsells and add-ons

Late checkout, breakfast, a room upgrade, an airport transfer, a local experience, all offered before arrival and during the stay. Revenue added to a booking you had already won.

Housekeeping and maintenance board

Room status, the cleaning queue, and maintenance tickets on one live board. Housekeeping and the front desk stop trading phone calls about which room is ready.

What changes

What changes.

Direct bookings as a share of total rise from 10–20% to 35–50% within a year.

Commission savings often exceed the build cost inside the first season.

Review scores climb because requests get handled before checkout, not after.

Front desk handles fewer phone calls and more in-person guests.

Guests check in from their phone and skip the desk queue, even in the busy late-afternoon wave.

Upsells (late checkout, breakfast, upgrades) add revenue to bookings you had already won.

Let's scope it.

Once we sign, every stage and the finished product live in your private Portal, with the agreement and the full product spec (features, screens) always on hand. Custom-quoted after a free scoping call.

Scope a build

Other industries

I build for these too.

See all industries