01Online booking with real availability
Customer picks a service, a date, a time window. The schedule respects each technician's skills, kit, and travel time. Confirmed instantly with an SMS and a calendar invite.
02Route optimisation per technician
Day's jobs sorted by geography, not booking order. Drivers see a turn-by-turn route on the phone, with each customer's notes and access info. Cuts windscreen time by 20–30%.
03Recurring service plans
Weekly, biweekly, or monthly contracts that auto-book the next visit, auto-charge the card, and survive holidays without anyone calling to reschedule.
04Customer communication that tracks
Auto-text 30 minutes before arrival with the technician's name and photo. After-job summary with photos and the invoice. The customer feels looked after without anyone composing a message.
05Field app for technicians
Today's jobs, customer notes, gate codes, payment capture, photo before and after, signature for sign-off. Replaces the clipboard and the awkward phone call from the doorstep.
06Instant quotes and estimates
The customer describes the job and gets a price band straight away, or books a quick quote visit. You answer while they are still deciding, instead of calling back after they have hired someone else.
07Proof-of-work photos
Before-and-after photos attach to the job and land in the customer's after-job summary. The work speaks for itself, and any dispute over what was done has an answer with a timestamp.
08Reviews and referral capture
After a job marked done well, the customer gets a one-tap review request and a referral offer to pass on. Satisfied customers quietly become next month's bookings.