01Online booking with service type
Customer picks the service (oil change, brakes, MOT) and a slot. The system books the right bay duration based on the service, not a guess.
02Status SMS to owner
Auto-text when work starts, when an issue is found, when ready for pickup. Phone calls drop dramatically.
03Digital estimates with photos
Mechanic snaps a photo of the worn brake pad, sends it with the estimate. Customer approves on their phone. No more 'why am I paying for this' conversations.
04Parts inventory + supplier
Stock counts on the mechanic's tablet. Auto-orders to suppliers when below threshold. No more 'we don't have the part' delays.
05Service history per vehicle
Every visit logged against the VIN. When the customer comes back in a year, the team knows what was done, what was flagged, what's due.
06Service and inspection reminders
The system knows when each car is due for a service interval or an inspection and sends the reminder on its own. Work the customer would have forgotten becomes a booked job.
07Digital vehicle health check
The mechanic runs a multi-point inspection on a tablet (green, amber, red) with photos on the amber and red items. The customer sees what is urgent and what can wait, and trusts the answer.
08Online payment and contactless pickup
The customer approves the work and pays the invoice from their phone. They collect the keys and drive off without queueing at the desk or holding up the next person.
